RETURN AND REFUND POLICY

We offer a 90-day return policy. This means you have 90 days after receiving your item to request a return.

The item must be in the same condition in which you received it: unused, with all tags attached, and in its original packaging. You will also need the receipt or other proof of purchase.

RETURNS

Our return period is 90 days. If more than 90 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, the item must be unused and in the same condition in which you received it. It must also be in its original packaging.

Certain types of products are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept returns of intimate or sanitary products, hazardous materials, or flammable liquids or gases.

Additional non-returnable items include:

• Gift cards

• Downloadable software products

• Certain health and personal care products

To process your return, we require a receipt or other proof of purchase. Please do not send your purchase back to the manufacturer.

In certain situations, only partial refunds may be granted:

• Books with obvious signs of use

• CDs, DVDs, VHS tapes, software, video games, audio cassettes, or vinyl records that have been opened

• Items that are not in their original condition, are damaged, or have missing parts for reasons not caused by our error

• Items returned more than 30 days after delivery

REFUNDS

Once we receive and inspect your return, we will send you an email confirming that we have received the returned item. We will then notify you whether your refund has been approved or rejected.

If your refund is approved, the refund will be processed and automatically credited to your original payment method or credit card within a certain number of days.

LATE OR MISSING REFUNDS

If you have not received your refund yet, please check your bank account again first.

Then contact your credit card company, as it may take some time before the refund is officially posted to your account.

Next, contact your bank, as there is often some processing time before a refund appears in your account.

If you have completed all of these steps and still have not received your refund, please contact us at thewanderinzwizardd@gmail.com.

SALE ITEMS

Only regularly priced items can be refunded. Unfortunately, items purchased on sale cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged.

If you would like to exchange an item for the same item, please contact us at thewanderinzwizardd@gmail.com.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit equal to the value of your return. Once we receive the returned item, we will email you a gift certificate for the corresponding amount.

If the item was not marked as a gift when purchased, or if the person who purchased the gift had the order shipped to themselves first and gave it to you later, we will issue the refund to the person who purchased the gift. They will be informed about your return.

SHIPPING

To return a product, please contact us first by email at thewanderinzwizardd@gmail.com.

For returns of items valued at more than $75, we recommend using a shipping service with tracking or purchasing shipping insurance.

We cannot guarantee that we will receive your returned item if you do not use a trackable shipping service.

Wandering Wizard
Email: thewanderinzwizardd@gmail.com
Website: thewanderinzwizardd.com